At B&T Naturals, we deliver premium natural products across all 7 Emirates of the United Arab Emirates. Here’s everything you need to know about our shipping.
Delivery Coverage
We currently ship within the UAE only, covering all 7 Emirates:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Umm Al Quwain
- Ras Al Khaimah
- Fujairah
Shipping Rates
A flat-rate shipping fee of AED 25 applies to all orders. This covers standard delivery to any location across the UAE.
Delivery Timeframe
- Dubai: 1–2 business days
- Other Emirates: 2–4 business days
Orders placed before 2:00 PM on business days are processed the same day. Orders placed after 2:00 PM or on weekends are processed the next business day.
Order Processing
All orders are carefully packed and dispatched from our Dubai warehouse. You will receive a confirmation email once your order is placed, and a dispatch notification when it ships.
Tracking Your Order
Once your order is dispatched, we will share tracking details via email or WhatsApp. If you have any questions about your delivery, contact us directly:
📧 info@btnaturals.ae
💬 WhatsApp: +971 54 777 0522
Shipping Delays
While we do our best to meet delivery timeframes, occasional delays may occur due to high demand, public holidays, or courier issues. We will always keep you informed if your order is delayed.
International Shipping
We currently ship within the UAE only. International shipping is not available at this time but is planned for the future. Stay tuned!
Before You Complete Checkout
Check your recipient name, UAE mobile number, emirate, area, street and building or villa details. Include an apartment number where relevant. Review the delivery charge and final order total shown at checkout before placing your order.
Need Help with a Delivery?
Check your dispatch notification and account order status. If you need help with tracking or an address correction, contact our team and include your order number. Address changes depend on whether the order has already been dispatched.
If a delivery arrives damaged or contains an incorrect item, keep the packaging and take clear photos. Follow the request steps in our Refund & Returns Policy.